We love our patients — and we want them to love the care they receive!
Our goal is to make sure each one of our patients has a fantastic experience with our hearing care providers, and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. See what they have to say about our practice!
As in all of my visits to Audiology & Hearing Aids of the Palm Beaches, the experience was excellent. From the time you walk in the door, professionalism is evident. Carolyn is a warm welcomer. All information is presented with clarity and willingness to go the extra mile, regardless of the request.
Dr. Luzon is very knowledgeable and patient with me and all my question about technology. She is the epitome of professionalism and understanding of her individual patients. She knows which hearing aid is right for each patient and is always available to provide assistance and answers.
This is by far the best medical office I go into or drive up to. The are so good at what they do!!
My first visit to the office. Service was friendly; handled my immediate needs, quickly
and efficiently; would definitely return. I am new to Palm Beach Gardens area,
and an still getting acquainted with businesses and locations. Felt comfortable with
I'm writing to you because my life changed after walking into your offices. My wife has been on me for years to have my hearing checked. She would get so frustrated because I didn’t hear her, and she would have to repeat what she said. I’d have the TV loud just so I could hear it. I would attend work meetings and never hear what the conversation was about. I mastered lipreading and body language, but I was missing life and work —
all because I could not hear.
That changed when I went to Dana Coveney with Audiology and Hearing Aids of the Palm Beaches. I got tested and found out what my wife already knew — I was almost deaf; I just didn't know it. You see, when you can't hear, you don't know what you’re missing, because you can't hear what the normal person is hearing.
I was very impressed with how far hearing aid technology has come. The testing alone was an amazing process. Dana is professional and compassionate, and she was patient with me throughout the whole process. I have two hearing aids. Imagine my wonderment the first time I wore them. I could hear things I haven't heard since I really don't know when. Again, you don't realize what you’re missing.
I want to thank Dana and Carolyn for making this a life-changing decision. No one can even tell I'm wearing two hearing aids, and they are so easy to put in and take out. People I work with tell me they can see a difference in my whole demeanor. I am forever grateful. If my story sounds like yours, make an appointment and change your life like I did.
Over the years I have had many occasions to seek the services of an audiologist. I have been to Miracle-Ear, Beltone, HearingPlanet, but I have had my best relationship with Audiology & Hearing Aids of the Palm Beaches. The staff is very accommodating, knowledgeable, and caring. I look forward to my appointments, and Dr. Dana Coveney is incredibly gentle and thorough with her examinations and services. I highly endorse and recommend Audiology & Hearing Aids of the Palm Beaches! l have had a more than pleasant experience with this office.
Dr. Dana Coveney at Audiology & Hearing Aids of the Palm Beaches has changed my life. She is patient and knowledgeable. I can now hear beautifully in all situations. I recommend her highly!
Service has been terrific. It is certainly a pleasure to deal with professionals who know what they are doing. Hearing is a wonderful gift, and I appreciate the help I've received from the people at Audiology & Hearing Aids of the Palm Beaches. They can really help you hear!
A couple of years ago I purchased two Oticon hearing aids from Audiology & Hearing Aids of the Palm Beaches. I had previously worn aids for about 9 years. Dr. Dana Coveney could not have been more helpful in selecting the aids, teaching me how to use them, and showing me how to care for them. She and her friendly staff satisfy any needs I have pertaining to my aids. If I was asked to rate Audiology & Hearing Aids of the Palm Beaches on a scale of 1–10, I'd give them a 10!
Hear, hear! Dr. Coveney and her staff ring the bell. I am extremely pleased to have them as my audiology provider. They have given me full service and full coverage.
P.S. I've recommended them to many friends who are just as pleased.
I made an appointment with the audiologist at this office to find out if hearing aids could be an option for me versus recommended surgery for otosclerosis. When making the appointment, the person I spoke with, Carolyn, was very accommodating with my busy schedule and also very knowledgeable about my insurance benefits.
When I arrived for my appointment, I was warmly greeted. Carolyn was just as friendly and professional as she had been on the phone. I was so pleased that I did not have to wait long to see the audiologist.
Dr. Coveney thoroughly explained the results of my hearing test and the reason for my hearing loss better than any other ENT physician I had seen. She was also friendly and professional and allowed me to test the hearing aid she recommended for me. She explained the different types of hearing aids that were available to me as well. I was amazed how well I was able to hear with the hearing aid and grateful to know that I have options other than surgery. I would highly recommend this office to others.
I had concerns about my hearing and saw an ad from Dr. Coveney. My previous hearing aids were from Beltone, and I was not satisfied with their treatment. Dr. Coveney treated me with the greatest respect, making sure I was completely satisfied. I will recommend this office to anyone who has a hearing problem.
I am very pleased with the product and services I have received from Audiology & Hearing Aids of the Palm Beaches. Dr. Coveney and Carolyn are very professional, friendly, and knowledgeable. Dr. Coveney took the time to clearly explain my hearing loss, and she recommend hearing aids that are working extremely well for me and are comfortable to wear. I will recommend Dr. Coveney to all my friends.
I would highly recommend Dr. Coveney. She is an expert who clearly understood my needs and explained all my choices. My hearing aid is comfortable to wear, and I love the way my hearing sounds. The benefits of my hearing care have exceeded my expectations.
Joseph Castro, M.D.
I have been a patient of Dr. Coveney since 2015 for my hearing deficiency. She has dealt with it to my satisfaction and to my wife’s joy! Having been in medical practice from some 46 years, now retired, I can attest with confidence to Dana’s professionalism, personal rapport with her patients, and most importantly her desire to hear my concerns and rectify them when possible. My testimony is given without reservation and enthusiastically. Thank you!
Outstanding care and service from Dr. Coveney and her staff.
Thank you Audiology & Hearing Aids of the Palm Beaches. Carolyn is so good at helping and follow-up calls. Dana has been terrific and has changed my life for the better. Thank you.
Best service! Best audiologist! Attention, interest, care, cheerful surroundings. Excellent receptionist, cheerful and pleasant. I highly recommend Audiology & Hearing Aids of the Palm Beaches.
I have had hearing aids for many years and have used the services of a number of audiologists. Dr. Coveney is the first one I have come across that, I feel, really cares that you do hear well. She is extremely patient with me. I think I complain more than the average, and she does this with a smile. I love it. Thanks for being there!
From my first telephone call and through all the stages of hearing tests, fitting, and adjustment, Audiology & Hearing Aids of the Palm Beaches did the whole job! At each stage of the process they took the time to explain — no questions were left open. I like having Carolyn there for my batteries and to make minor repairs while Dr. Dana completes the evaluation and fitting. Audiology & Hearing Aids of the Palm Beaches is my source.
Outstanding quality, amazing service! Dr. Dana and Carolyn are the best!
Suzanne L. & Henry M.
We are very pleased with the hearing aids and services we receive at Audiology & Hearing Aids of the Palm Beaches. The staff is so friendly and helpful. Dr. Coveney is very knowledgeable. Our hearing aids are wonderful. We are happy to refer our family and friends here.
Everything I heard was fuzzy — like a veil over my ears. I went to Dr. Coveney, and my hearing problems were solved with her professionalism, expertise, and wonderful compassion for her patients. I was prescribed hearing aids that were perfect for me. No fuss, no muss, and no complications. I can hear! Dr. Coveney is a gem!
I’m 83, and now I can hear birds chirp, the wind rustling in the trees, and I can partake in conversations with family and friends. I never realized how much I was missing. Thank you, Dr. Coveney, for giving me a new life.
Thank you for the wonderful, professional care you and your staff have provided for my mom, Beverly Berger, for more than three years. Mom's hearing aids were not working sufficiently and it was time for a change in both hearing aids and offices.
Over the years you have given Mom a better quality of life. Even now, at 92 and with a very severe hearing loss, she can still hear the TV and me talking to her. I believe you really care about her.
I worked the front desk in several medical and dental offices for many years. I understand the importance of good customer service. Your office has exceeded my expectations. I love your reminder calls, your being on time for appointments, and my mom loves your chocolate ears.
Ronald C. Perry, M.S.H.S.
Recently I decided to purchase hearing aids, even though I felt it was a premature decision. Dr. Dana Coveney tested me during the previous two years and advised me that my hearing loss, while not seriously significant, could be improved. My primary problem was that I was missing the sounds of a few consonants.
My career history involved working in geriatrics, so I was well familiar with hearing denial issues. That, in part, motivated me to bite the bullet to not find myself saying “what?” or faking understanding when someone whispered to me.
While I still pride myself with an early decision, I am pleased to have a greater improvement than I expected in my hearing.
One simple example is if I have the television on prior when I put my hearing aids on, I immediately have to turn down the volume.
I do not think of my hearing aids as a sign of aging any more than I think wearing glasses would be. I do think they represent a positive adjustment to life and not wanting to miss any of the pleasures the universe offers.
My thanks are extended to Dr. Coveney and Carolyn.
I am very fortunate to have Dr. Coveney as my audiologist and you will be too! Shortly after moving from Houston to North Palm Beach, I was unable to hear from one ear/hearing aid. I called many offices and no one would schedule an appointment because I was between jobs and insurance coverage. I received a flyer in the mail from Dr. Coveney's office, and I called for an appointment. They scheduled me right away! A year later I still get the same awesome treatment - fast, efficient, professional, and friendly service! I recommend Dr. Coveney wholeheartedly.
I met with two audiologists before contacting Dana Coveney. None of them remotely compare to her. First, her knowledge of which hearing aids are available greatly surpassed theirs. Second, her professional ability to help me select which manufacturer and model was perfect for me was far above the other audiologists I spoke with. The difference between them and her is like comparing a Ford to a Ferrari. In addition, she made time available for me when I needed her. The other specialists made me wait up to a week if I needed service. Also, I like the fact that she has only one patient in the office at a time, so that she can concentrate on them. She is without question the doctor of choice for hearing in the Palm Beaches. In addition, hers is the only AudigyCertified practice in the area. I am writing this testimonial as a “thank you” to her for all she has done for me. In additional, it will mean a lot to me to help others receive the hearing aids that are best for them and save them time, effort and unnecessary stress in doing so. I am happy to speak to anyone about my very rewarding, beneficial experience with Dana.
I like no feedback when I touch a phone to my ear. With my new miniature hearing aids, I am living in a new world where tension no longer exists. I am more relaxed. I can hear conversation in restaurants and at cocktail parties without cupping a hand behind an ear. No more embarrassment. No one comments about my hearing aids because they cannot see them. Even if they could, I am now in control of myself. I am not conscious of wearing hearing aids. I cannot feel them at all. They are very easy to install and remove from the ears. I must remember them, however, whenever I shower or take a dip in the pool. I had the best experience today in your office. I felt like i was deaf when i went in and you really helped me hear much better today. Thank you for the care. I will be telling everyone about your office.
Both my Mother in Law and Father in Law have been patients of Dr. Coveney. She is a consummate professional. She is kind, supportive and gentle with her patients. Accepting the loss of hearing is always difficult, and learning how to use and care for the hearing aids takes time, Dr. Coveney is there every step of the way. I am so pleased with the results that both of my husband’s parents have achieved with her help. I recommend her without reservation!